Grievance Officer
Grievance Officer
Grievance Redressal & Compliance Officer
At Lifeguide, we are committed to maintaining the highest standards of transparency, integrity, and client satisfaction. If you have any complaints, concerns, or grievances regarding our services or interactions, we encourage you to contact our Grievance Redressal Officer. We take every grievance seriously and strive for timely and fair resolution.
📩 How to Raise a Complaint
If you have any complaints, concerns, or service-related issues regarding our offerings, you may reach out to us through the following modes:
Grievance Officer Contact Details
If you have any complaints, concerns, or service-related issues regarding our offerings, you may reach out to us through the following modes:
Response Timeline
STEP 1
Email or write to us clearly mentioning your name, contact details, and the nature of the grievance.
STEP 2
We will acknowledge your complaint within 48 hours.
STEP 3
A resolution will be provided within 7 working days from the date of receipt. If the issue requires more time, you will be informed accordingly.
STEP 4
In case you're not satisfied with our response, you may escalate the matter to the appropriate regulatory authority (such as SEBI, IRDAI, etc., based on the service involved).
Your Feedback Matters
Your feedback and trust help us improve continuously. We are here to serve you better and ensure that your financial journey with Lifeguide remains transparent, supportive, and secure.